User:GUT412454/User:Antandrus对维基百科行为的观察
外观
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对维基百科上行为的一些观察,穿插了关于如何处理的建议。
- 当有人大声抱怨审查制度时,您可以确定他们没有做好事。
- 许多离开项目的人要么责怪项目,要么责怪项目的人离开,而没有意识到一个人的热情减退是正常的。它适用于我们曾经感到兴奋的所有事情。这既不悲观,也不悲惨:人们总是需要找到新的令人兴奋的事情去做。生活中的一切都会改变和终结,这包括一个人对维基百科的参与。"He who kisses the joy as it flies / lives in eternity's sunrise."[1]当你在这里时享受它,在你离开后享受你所做的一切。
- 麻烦的编者比破坏者浪费社区更多的时间。一个有时做出好的编辑,但无休止地争吵,威胁,侮辱,抱怨,并最终被封禁的人,将花费其他用户数百个小时的时间,而其他用户本可以更好地利用这些时间来构建百科全书。这在一定程度上是由于人们对冲突的迷恋。高效地管理麻烦的编者是改进项目的最佳方法之一,但也是最困难的方法之一。
- 那些对被发现错误而进行无休止的报复的人,应该尽快但尽可能温和地从项目中移除。
- 自2005年中后期以来,维基人,特别是新维基人,越来越关注设计漂亮的用户页、用户空间小部件、花哨的签名和其他类似的东西,而不是贡献内容。这可能不是一个好趋势,但不太可能改变。最好的内容贡献者往往忽视这些事情,反之亦然。
- 如果任何登录用户的第一次编辑是对用户页的故意破坏,或是对讨论页的恶意人身攻击,则应立即永久封禁,不必多说。
- 如果用户的第一次和第二次编辑是创建他们的用户页和用户讨论页,没有内容,则其第三次编辑将是故意破坏、人身攻击或其他形式的扰乱。当这些账户被封禁时,人们站出来为其辩护,这既不是同谋也不是恶意,而只是缺乏经验。
- 使用匿名IP或创建傀儡来破坏用户页或留下恶意的人身攻击是一种特别卑鄙的懦弱形式。如果你和某人有问题,公开解决。
- 单一主题的编者很少(如果有的话)对NPOV感兴趣或有能力做到它。此外,如果您仔细观察,您经常会发现利益冲突。
- 观点越极端、越不百科全书,吸引傀儡支持的可能性就越大。
- 如果一个编辑真的是从中立的角度来写作的,那么从这个人的编辑中就不可能看出他们的观点是什么。这在政治文章中最为明显,但适用于任何地方。[2]
- 维基百科是一部百科全书。维基人的主要工作是编写它。其他一切都是次要的。
- 由于维基人的主要工作是编写百科全书,因此任何主要活动是干扰编写的用户都应该尽可能无痛地从项目中删除。最好的办法是说服他们在其他地方会更快乐,并祝他们一切顺利;最坏的办法是殴打他们并使他们生气:但无论如何,都必须这样做。
- 列举出所有类型的虚荣心是不可能的。(弗朗索瓦·德·拉罗什富科, No. 506)
- 维基百科最大的敌人是那些虚荣心受到伤害的人。他们可能是中等知名度的人,他们试图编辑一篇关于自己的文章,但未能控制它;或者他们可能是努力写一篇关于他们关心的主题的文章,但被社区删除的人;或者他们可能是试图推动被社区拒绝的POV的人。通常他们会援引更高的道德原则来支持他们反对这个项目的运动,例如审查制度,言论自由,针对他们的阴谋或其他什么,因为他们的虚荣心使他们无法认识到虚荣心本身就是他们不满的根源。
- 一些扰乱者和POV推动者最好在时间延迟的情况下进行战斗。让他们进行编辑;然后在一两个小时后,甚至第二天进行修改。扰乱者很容易感到无聊,如果你稍等片刻,他们就更有可能离开。(公然的破坏行为当然需要立即恢复。)这一策略对于风暴阵线或自由共和国类型的人特别有用,或者对于任何推动 POV 并专门寻找战斗的团体来说都是有用的。
- 存在一个阴谋集团。这是一个核心编辑团体,他们相信百科全书必须保护自己免受混蛋和写垃圾的人的侵害。
- 一旦有人在他们的用户页上写下咆哮来攻击社区或社区的任何部分,他们的维基悲剧的第五幕就开始了。这将不可避免地以他们离开或被驱逐出项目而告终。
- 管理员布告板、RFC、RFArb、偶尔还有RFA,就像高速公路上壮观的车祸展览,当每个人都把头扭过来看的时候,两个方向的交通都会减慢。每当有新的失事事件发生时,对百科全书的贡献就会减少。
- 整个项目中冲突增加的一个不太引人注意的原因是,几乎所有关于重要主题的文章都写完了。没有那么多“激动人心”的工作要做,比如从头开始创作一篇关于重要主题的文章,而冲突是最常见的替代兴奋点。项目的早期阶段已经结束,就像在恋爱关系中一样,真正艰苦的工作是在最初的兴奋消退之后。
- There are no fools more troublesome than those with wit.[3]
- 那些在维基生涯早期就宣布要做管理员的人,可能不会成为管理员。管理员的身份最好是作为一个成熟的维基人承担的责任,而不是作为一个新手渴望的奖杯。最好的管理员是那些被委任的人,而不是那些急切地等待着三个月的门槛或某个编辑数的人。管理员的身份不是一个奖杯,要小心那些想把它像一个闪亮的徽章一样别在身上的人。
- 人类作为一个整体表现出来的所有美德和恶习都可以在维基百科上找到。任何因为不能忍受社区的恶习、分裂和政治而逃离社区的人,将不得不在生活中的其他地方再次面对同样的恶习、分裂和政治[4]。
- 对传统百科全书主题文章的匿名编辑,尤其是在上课时间,比对流行文化主题的编辑更有可能是故意破坏。
- Vandalism in the form of trolling and nasty personal attacks spikes on Friday and Saturday nights, local time. Look at the bright side: at least they're not driving drunk.
- If a vandal insults you, it is a reliable indicator that you are doing something right.[5]
- One of the commonest kinds of vandalism is an assertion that something, someone, or somewhere is "gay". This is a reflection of the common, indeed unavoidable, sexual insecurity of male adolescents, who make up most of Wikipedia's vandals. It's as universal a part of maturing as acne; revert and ignore.
- Any new article with exactly the same name as its creator can almost always be immediately deleted as CSD A7. "Userfying" – moving these pages to the new user's user page – is a slightly more compassionate approach, but it doesn't work as often as it should.
- Good people leave the project all the time. Fortunately, good people join the project all the time as well. Bad people also come and go. The project survives in spite of all these arrivals and departures.
- Many of our best contributors began with a few shabby edits. Be kind to newbies, even though it is a test of patience to see the same mistake hundreds of times over several years. Patience is one of the most underrated of the virtues, and in our present attention-deficit-disorder age it is one of the most rare.
- People who loudly accuse the community of some vice are almost invariably guilty of, but blind to, some variant of that vice themselves.
- If you've been blocked, consider first the possibility you did something wrong. Instead of complaining about abuse of power, censorship, or whatever, just behave in such a way that you don't get blocked. There are thousands of editors who have contributed enormously to Wikipedia without ever getting blocked. It's not that hard.
- When someone's first edit is reverted, and they are sufficiently angered by this that they leave several paragraphs of invective on the reverter's talk page, it is highly unlikely that that person is suited to become a Wikipedia editor. Hard as it is, we need to leave our egos at the door, or as much of those egos as it is possible to unload. Not only can anyone edit, but anyone does edit, and reversions of good-faith edits are all part of a day's action here.
- Whenever a group of people, particularly if they are administrators, gets together and agrees on something, there will inevitably be one or a handful of vocal detractors who oppose because they see something sinister in any group which is in agreement – especially if they perceive that group as having power over them. See WP:CABAL.
- It's good to let your ego be punctured once in a while. Most of us, after several years and tens of thousands of edits, start to put a lot of our egos into our work here, more than we originally either intended or anticipated. While it's natural for this to happen, the unintended consequences include feelings of ownership over one's contributions and a quickness to react in poor faith, and even with arrogance. Someone reverted your edits with a sarcastic edit summary? Let it go. Someone called you a bad name somewhere? Don't retaliate. Let it go. While it hurts at first to let these things go, being able to do so is the true test of strength and maturity. You only gain in the long run. Retaliating not only brings you discredit, but it increases your anger, and corresponding risk of over-reaction, as the number of related provocations rises.
- When you are angry, it is extraordinarily difficult to differentiate between a good-faith edit and the other kind. Postpone that decision until you are no longer angry. The consequences of reverting a good-faith edit with a vandalism-reversion tool or "rvv" edit summary are unpredictable, and unlikely to win you friends or trust. As a general rule, do not edit when you are angry. Wait until the feeling has passed, and you are yourself again.
- When someone screams about "admin abuse", it's most likely true – they're probably abusing admins again. If there's a block involved, expect to see a battalion of sockpuppets in short order, making even more shrill cries of admin wrongdoing.
- Try to be as tolerant as you possibly can regarding edits by established contributors. Should you need to revert one, leave as polite an explanation as possible, with room for compromise: and if they're simply wrong, don't rub their nose in it. The loss of long-established contributors due to avoidable conflict is one of the greatest threats the project faces. People who have been here a year or more, and made thousands of contributions to the project, are its greatest asset, and this cannot be overstated.
- While it feels bad to be attacked by one of the persistent, nasty, obsessive trolls, it is helpful to remember that some of these people are profoundly miserable. They are really suffering; life is hell for them: often they are neither in control of their impulses, nor completely sane. A little compassion can help, although one's initial impulse is to strike back. Don't. It's a sign of strength not to retaliate, and a peaceful response may actually do some good.[6]
- "Retired" editors sometimes leave the project forever, especially if they have left out of weariness, or because it is no longer new, fun, and rewarding for them. If, however, they have left in anger, they may not leave permanently: expect to see them return for "revenge" against those they perceive to have done them wrong: and the actions they perform on their return are among the most vile in the project, and the least productive towards its ends. You can find this kind of behavior in greatest abundance at RFA, RFB, RFC, RFArb, and the noticeboards. Sometimes these disgruntled editors return as sockpuppets, but the braver come back under their own names: but as in all vendettas, they do more harm to themselves than their victims, for they only cover themselves in debasement and slime. No human behavior is more despicable than inflicting suffering just to feel good about it, but unfortunately this is a common motivation indeed.
- As in the dry season arsonists start fires, so when there is a contentious event on Wikipedia, certain editors will attempt to escalate conflicts, and so enjoy their destructive course. You may recognize the same names appearing again and again in such circumstances. As I have said above, it has become harder to work on articles in the last few years, and it is much easier, and much more pleasurable, for some people to feel the rush and the pride in one's witty put-down of an opponent, than to write or cite or cleanup or reference an article that no one will immediately read. Conflict is as addictive as cocaine, and unfortunately Wikipedia's civility policies only limit incivility among those who respect them in the first place, and who have the personal strength not to need to retaliate. Anonymity is to cowardice what Viagra is to impotence.
- A high proportion of Wikipedians have issues with authority. That's why many people are attracted to Wikipedia in the first place. Keep this in mind if you become an administrator, for you may have just become, unwittingly, what these people most resent; and no matter how good a job you do, they'll find your one mistake and beat you up with it. It's best just to accept this demographic for the reality it is. They are often our most capable content contributors, and as long as Wikipedia remains open to all, this situation will remain.
- A related point is that Wikipedia is often accused of having a "liberal bias". The only bias it has arises from the self-selection of its members: people are here because they are the ones who want to contribute to an open-content project. You're going to get a lot of "libertarian left" here by the project's very nature.
- When you are attacked by a troll, remember that their choice of insult says more about them than about you, and it's an opportunity for compassion. They just told you what hurts them, and obliquely what probably has, in the past. Harper Lee put it well in en:To Kill a Mockingbird: "...it's never an insult to be called what somebody thinks is a bad name. It just shows you how poor that person is, it doesn't hurt you..." My only quibble is this: while it might indeed hurt, it does no harm.
- "Envy is more implacable than hatred." An often overlooked motivation for persistent harassment is that the troll wants something you have: recognition, passion, education, skill, knowledge – something. It's usually disguised by some claim of wrongdoing on your part, but the disguise often contains subtle hints that the troll wants acknowledgement as an equal. The more persistent the trolling, the higher the level of insecurity that the troll is unwittingly showing.
- A useful two-question test, to apply to dodgy accounts that seem to be stirring up trouble: 1) Is this person helping to build the encyclopedia? 2) If not, is this person actively interfering with those of us who are? If the answers are "no" and "yes", respectively, block immediately and move on.
- "And slime had they for mortar."[7] Every place on earth has nationalists; they are the dupes of demagogues, the tools of conquerors, and a great pestilence upon Wikipedia. Write a thousand good words on an important but neglected figure, and a nationalist will show up to argue over the spelling of his name; his birthplace, ancestry, ethnicity, or category; all in a tone of moral outrage. Look at the "bright" side: they keep our friends in the war industry employed. When some day earth is hidden in its final radioactive dust-shroud, their ghosts will declare: it's not so bad, they got what they deserved. Let the sane among you ignore them, and be good citizens of all of mankind, rather than just an angry splinter of it.
- People who put lists of editors they don't like on their user pages won't be around for long. See #18, as this is closely related.
- The highest compliment a troll can pay to you is to create an attack page about you elsewhere on the internet. It's as close to an admission of surrender as you will get, in addition to showing that you are doing something very right indeed. As in on-wiki trolling, the insults they choose tell you more about them than about you. Consider such pages to be monuments to your good work, but otherwise ignore them.
- Wikipedia is no more a place for people with control issues than mining is a career for claustrophobes. That such people are as common here as they are is a poignant reminder of the all-too-human tendency of the chronically disaffected to seek out environments that make them angry and miserable.
- Beware lest you begin to enjoy too much the blocking of vandals, the crushing of trolls, and the banning of troublemakers; spend too much time ridding the project of monsters, you risk taking on the characteristics of those you drive off. Too much troll-fighting can be destructive for one's attention span, sensitivity, and taste. It should be no surprise that the most experienced at troll-fighting often have the shortest tempers. The best way to counter this tendency is to do other things regularly, such as having a life outside Wikipedia.
- Trolls, banned editors, and mental defectives will try to annoy you, if you are an active contributor. Do good work anyway. Avenge yourself on your enemies by not becoming like them.[8]
- As sarcasm is the protest of the weak,[9] so attack sites are the whining of the incompetent, who failed to succeed at editing Wikipedia. They are unimportant. Continue creating useful and beautiful things, and spread good will in the world; if others are consumed by hate and vindictiveness, you may feel compassion for them, and be grateful you are not so afflicted.
- Nothing is harder to put up with than the annoyance of good example.[10] If you want to be liked, screw up once in a while, and apologize.
- We all think it's a good idea to stand up to bullies. Not only is it harder to do than you sometimes think, other than under the influence of testosterone or your anger-enhancer of choice, but in doing so you risk becoming a bully yourself. I quote from the Dalai Lama: "...when encountering injustice, take a strong stand – but with no ill intent."
- As Freud observed, we are most courageous when we feel most loved. Conversely, the lonely are often the most craven, and their anger is the most vindictive. Wikipedia is filled with the lonely.
- "The cut worm forgives the plow."[11] Trolls and banned editors may harass you repeatedly, attempting to provoke a reaction. Let it go; they'll get over it. The plow already has.
- Beware of users so in love with their own virtue, that they are incapable of recognizing when it has become vice; and so in love with their own eloquence, that they cannot see when it has become hypocrisy. The former are those who never admit to any wrong, but yet demand apologies from others for the lapses of judgement to which all human beings are prone; and the latter are the blindest and most intractable of POV-pushers. Skill with words correlates neither with virtue nor wisdom.
- When an editor ceases to contribute to articles, but instead writes only in the Wikipedia space, on talk pages, and arbitration cases, and when more than half of that editor's contributions are in conflicts, either beginning or prolonging them, then that editor is very close to departure. As with stars on the en:main sequence, some departures are shrinkings into dwarf states, with ever-diminishing contributions, giving little light, and with a long decay; and other departures are violent supernova explosions, spewing waste matter and hot gas in all directions.
- It is easier to get a sincere "thank you" for reverting "you're a faggot" from someone's userpage, than it is for writing a researched, thorough, and referenced encyclopedia article on an encyclopedic topic. The best way to continue as a writing Wikipedian for many years is to be, as the Buddha recommends, "indifferent to both praise and blame." Indifference to praise is a hard task for mere humans, but millions of potential anonymous readers demand it of you, for if you require praise you will burn out with one of the fates indicated in No. 59. And remember this: you are allowed to take your work seriously here, and think highly of your own efforts; but be advised, don't talk about it.
- When Wikipedians spend too much time on the noticeboards, in Arbcom cases, and on talk pages of contentious articles, they have a high probability of concluding that Wikipedia is dysfunctional, incompetent, and doomed to fail. Once a Wikipedian has reached this realization, expect that person's user page to boast an essay announcing the imminent failure of the project. The best cure for this condition is to leave those places, and instead read a few articles on genuinely encyclopedic topics, noticing just how good they actually are. Similarly, if you were to look at a table at a subatomic level, you would see that it consists mainly of empty space, with innumerable minuscule particles whizzing about angrily, each having an arbitrary and undefinable position; indeed, if you look at them too closely, they will change just to spite you:[12] but back away, the whole becomes visibly a table again. We're a pretty good encyclopedia, and you will notice it once you back away from the conflict zones.
- There will be world peace, and the lion will lie down with the lamb, before banned users realize that they have only themselves to blame for being banned. All campaigns referencing "corrupt admins" and "cabals" arise from this same inexhaustible source of folly: I can't possibly be wrong – all of them must be.[13]
- That bad editors seem to be as large and troublesome a group as they are is a form of en:selection bias, and the more time you spend on noticeboards, the worse it seems. It's rather like the bad drivers you encounter on the roadways: when you reach your destination, you may remember the two or three bad drivers you encountered, but not the hundreds of good ones who escaped your attention by doing everything right. Thus there may be 99 good editors for every bad one, but you'd never notice, for their names do not appear in drama threads, and their angry messages never contaminate your talk page.
- Playing the victim makes you smaller. This is something that returning banned users, on making their shrill accusations of cabals and conspiracies and personal vendettas, do not realize: it does not make them rise in importance – it shrinks them, diminishes them, makes them even more insignificant and ridiculous on each iteration. It's reminiscent of Richard Matheson's Incredible Shrinking Man, that great existential film into which so much can be read. Instead of helping build the largest encyclopedia in the history of the human race, those trolls finish their Wiki lives battling imagined spiders, with toothpicks.
- The only one-hundred-percent certain way to get rid of a troll is to close the browser tab. Takes a mouse click. Hard to do though, isn't it?
- Any edit that improves the encyclopedia is a good edit. Before clicking "save page", always run this through your final mental checker: does what I just did in that edit box improve the encyclopedia?
- People still write new articles for the encyclopedia, but with all the sound and fury at the noticeboards, you have to go out of your way to notice. Even more important, you have to care.
- It's easier to burn down a dilapidated building than to fix it. The bigger the ego, the more pyromaniacal the impulse.
- When you realize that editing an article on a current world conflict stresses you out more than the actual conflict does, it is time to take a break. Having your edits bombed to oblivion with an rvv is not as bad as losing your entire family to a paramilitary raid, and sometimes it is important to think about it.
- It is impossible to love again anything you have truly ceased to love.[14] Editors who return after retirement, or after a wearied or bitter departure, may edit again, but never with the same passion they once brought to the project. Each successive return will be with diminished dedication and shorter duration.
- The very existence of Wikipedia is a massive proof that there are more people in the world wanting to build than to tear down. Were that not true, vandals would have overwhelmed and destroyed us years ago.
- "Truth" is a big word. Editors who make abrupt claims about either having, knowing, or insisting on "truth", and editors who include the word in their usernames, are probably doing something that does not belong in an encyclopedia; and the more stridently they argue, the more suspicious you are right to be.[15]
- A common insult hurled at dedicated Wikipedia editors is that they "have no life". If you write extensively in an out-of-the-way area, you may well become the most widely read writer in the world on your topic. There are worse ways of "having no life", such as abusing the few actually useful people on the internet, but those who deliver such insults are invariably tone-deaf to irony.
- The more one hates, the less one cares about what is true. This is as true in politics as with obsessed sockpuppeteers, and it's the secret sauce in conspiracy theories: look carefully at any, and you’ll find hatred at its core.
- We have a noticeboard for everything imaginable, except competence.
- If you become good at troll-fighting, and identifying banned users: if you come to specialize in just a few of them, or even just one: you may discover that your presence alone serves to attract them, and the best thing for the project is to step back and let someone else take over. You don't need to be Ahab, and it's not a White Whale anyway; it's a horsefly. "It is not your fate to be a fly-swat."[16]
- Beware that moment when you think yourself wise, for you may have just become a fool.
I'm as prone to vanity as anyone, if not more so, and posting these observations is not an attempt to imply that I am above these behaviors myself.
See also
[编辑]Notes
[编辑]- ^ en:William Blake, "Eternity"
- ^ "It is not a writer's business to hold opinions." en:William Butler Yeats
- ^ "Il n'y a point de sots si incommodes que ceux qui ont de l'esprit." François de La Rochefoucauld, Maximes, No. 451
- ^ "It is a ridiculous thing for a man not to fly from his own badness, which is indeed possible, but to fly from other men's badness, which is impossible." en:Marcus Aurelius, Meditations
- ^ "Listen to the fool's reproach! It is a kingly title!" (William Blake, Proverbs of Hell)
- ^ "If we could read the secret history of our enemies, we should find in each man's life sorrow and suffering enough to disarm all hostility." Henry Wadsworth Longfellow: quoted by en:Thich Nhat Hanh in Peace is Every Step.
- ^ Genesis 11:3 (KJV)
- ^ Marcus Aurelius, Meditations
- ^ en:John Knowles, A Separate Peace
- ^ en:Mark Twain, in one of his miscellanies
- ^ William Blake, The Marriage of Heaven and Hell
- ^ en:Werner Heisenberg was not a Wikipedian, but if you were to have looked at him too closely, he would have squirmed too.
- ^ See also The Truth
- ^ "Il est impossible d'aimer une seconde fois ce qu'on a véritablement cessé d'aimer." François de La Rochefoucauld, Maximes, No. 286.
- ^ "Violent zeal for truth hath an hundred to one odds to be either petulancy, ambition, or pride." en:Jonathan Swift, "Thoughts on Religion."
- ^ Nietzsche, Thus Spoke Zarathustra, Of the Flies of the Market-place